Description based on the Specified Commercial Transactions Act

Distributor: Connect Co., Ltd.

Manager of operations : Masahiko Aoki, CEO of Connect Co., Ltd.

Location Connect Co., Ltd. 7-10-18 Ginza Shuho Building 7F, Ginza, Chuo-ku, Tokyo

email address
support@toiropj.jp

We will disclose your telephone number without delay upon your request.
If you are interested, please contact us at the details listed below.

Contact Information

Email address: [support@toiropj.jp]
(Reception hours: Weekdays 10:00-17:00)

Sales price Listed on each product page

Required fees other than the product price : Consumption tax Shipping fee (varies depending on region and order contents)
Cash on delivery fee (in the case of cash on delivery)

Payment Methods You can pay using any of the following methods:

Credit card (VISA, MasterCard, JCB, AMEX, Diners, etc.)
Cash on delivery

Payment period Credit card: The date of withdrawal from the card company Bank transfer: After placing your order, please transfer the amount to the specified account (shipment will be made after payment has been confirmed)
Cash on delivery: Payment upon delivery

Delivery time of the product After the order is confirmed, it will usually be shipped within 7 business days. For pre-order items, please check the details on each product page.

Returns, Exchanges and Cancellations

Returns and Exchanges

As a general rule, we do not accept returns or exchanges for reasons of customer convenience.
If the product is damaged or defective, please contact us within 7 days of receiving the product. After checking, we will handle the return or exchange.

Cancellation Policy

As a general rule, we cannot accept cancellations after an order has been confirmed.
Cancellations of pre-ordered items will be subject to the cancellation policy stated on the product page.

Regarding alcohol sales Our store has a liquor sales license and is operated legally.
The sale of alcohol to persons under the age of 20 is prohibited by law.
We will verify your age when you make a purchase.

Sales quantity limits There may be sales quantity limits for each product.

Please check each product page for details.

Operating environment We recommend that this site operate in the following environment.

Browser: Latest version of Google Chrome, Safari, Firefox, Microsoft Edge Internet environment: Broadband connection recommended